Welcome to Sphinx Travel Ssh. We respect your privacy and are committed to protecting the personal data of all visitors and customers of our website https://sphinxtravel.co.uk. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or contact us.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, nationality.
- Booking & Inquiry Information: Travel preferences, booking details, special requests.
- Technical Data: IP address, browser type, device information, operating system, referring URLs.
- Usage Data: Pages visited, time spent on the site, interactions with website features.
- Communication Data: Messages sent via contact forms, email, WhatsApp, or phone.
2. How We Collect Information
We collect information through:
- Direct interactions (contact forms, booking requests, email, WhatsApp).
- Automated technologies (cookies, server logs, analytics tools).
- Third-party services used for website analytics or communication.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to inquiries and provide travel services.
- To process bookings and reservations.
- To communicate with you regarding your requests or services.
- To improve our website, services, and customer experience.
- To comply with legal obligations and prevent fraud.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website functionality.
- Analyze website traffic and usage.
- Remember user preferences.
You can choose to disable cookies through your browser settings; however, some parts of the website may not function properly.
5. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
- Trusted service providers (hotels, transport providers, tour operators) strictly for booking purposes.
- IT and website service providers who assist in operating our website.
- Legal or regulatory authorities when required by law.
All third parties are required to protect your data and use it only for specified purposes.
6. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Your Data Protection Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data.
- Request correction or update of your data.
- Request deletion of your personal data.
- Object to or restrict data processing.
- Withdraw consent at any time.
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
10. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Sphinx Travel
Website: https://sphinxtravel.co.uk
Email: sales@sphinxtravel.co.uk
By using our website, you agree to this Privacy Policy.