Last updated: 17 December 2025
Welcome to Sphinx Travel. These Terms and Conditions (“Terms”) govern your use of our website https://sphinxtravel.co.uk and any services, bookings, or inquiries made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Company Information
Sphinx Travel provides travel-related services including tours, excursions, transfers, and travel arrangements. All services are subject to availability and confirmation.
2. Use of the Website
By using this website, you confirm that:
- You are at least 18 years old or have permission from a legal guardian.
- You will use the website for lawful purposes only.
- You will not misuse the website or attempt to access restricted areas or systems.
We reserve the right to suspend or terminate access to the website if these Terms are violated.
3. Booking and Reservations
- All bookings made through the website, WhatsApp, email, or phone are subject to availability.
- A booking is considered confirmed only after receiving written confirmation from Sphinx Travel.
- Prices may change without prior notice until booking confirmation is issued.
- Special requests are subject to availability and are not guaranteed.
4. Payments
- Payment methods and payment schedules will be communicated at the time of booking.
- Full or partial payment may be required to confirm reservations.
- Failure to complete payment may result in cancellation of the booking.
5. Cancellations and Refunds
- Cancellation policies vary depending on the service, supplier, or tour type.
- Any applicable cancellation fees will be clearly communicated before confirmation.
- Refunds, if applicable, will be processed using the original payment method.
- No refunds will be provided for unused services or no-shows unless stated otherwise.
6. Changes to Bookings
- Requests to modify bookings must be made in writing.
- Changes are subject to availability and may incur additional charges.
- Sphinx Travel reserves the right to make necessary changes due to operational or safety reasons.
7. Travel Documents and Responsibilities
- Customers are responsible for ensuring they possess valid passports, visas, travel insurance, and any required documents.
- Sphinx Travel is not responsible for denied entry, delays, or losses due to incomplete or invalid documentation.
8. Health and Safety
- Customers must inform Sphinx Travel of any medical conditions or special needs prior to booking.
- Participation in tours and activities is at the customer’s own risk.
- We reserve the right to refuse participation if safety concerns arise.
9. Liability Disclaimer
- Sphinx Travel acts as an intermediary between customers and service providers such as hotels, transport companies, and tour operators.
- We are not liable for injury, loss, damage, delay, or inconvenience caused by third-party suppliers or circumstances beyond our control, including but not limited to weather conditions, strikes, or force majeure events.
10. Force Majeure
Sphinx Travel shall not be held responsible for failure or delay in performing services due to events beyond reasonable control, including natural disasters, government actions, pandemics, or technical failures.
11. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Sphinx Travel and may not be copied, reproduced, or used without prior written permission.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of those websites.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws. Any disputes shall be subject to the competent courts.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Sphinx Travel
Website: https://sphinxtravel.co.uk
Email: sales@sphinxtravel.co.uk
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.